Frequently Asked Questions
What can I expect at my first session?
In short, you can expect to be listened to, accepted just as you are, and to be treated with dignity and respect.
The overall goal of the first session is to help you determine if the counselor you’re meeting with is right for you, and for the counselor to determine if your particular concerns are something with which he or she can help.
Finding the right counselor is very important. Several years ago it took visits to three different counselors before my wife and I found the one that was right for us. How did we know? It simply felt right; felt like the counselor understood us and our problems.
If at the end of your session we determine that for whatever reason we’re not the right fit for each other, we’ll be glad to give you the names of several other counselors in the area to whom we would refer friends and/or family. The important thing is that you get the help you need–whether with us, or with someone else.
When can I schedule an appointment?
We see clients Mondays through Thursdays from 8am to 6 pm. Appointments are available in-person and via telehealth.
What are the payment methods you accept?
Cash, check, or major credit card.
Where do you meet?
240 Counseling Center
7167 Colleyville Blvd, Suite 104
Colleyville, TX 76034
What kind of counseling will I receive at two(forty)counseling?
The counseling at two(forty)counseling is based on what is known as an “integrated approach.” Counselors using this model acknowledge the Bible as their ultimate authority and guide. They also recognize that all truth, whether espoused by a Christian or not, is God’s truth. Thus counselors working from an integrated position will incorporate various psychological theories in the counseling they do, knowing those theories can be used to do God’s work – helping heal those who are hurting.
Do you prescribe medication?
No. Under Texas state law, counselors are not allowed to prescribe medication. With that said, we understand that medication is sometimes a necessity and will gladly refer you to a physician for evaluation if desired.
Do I have to be a christian to receive counseling at two(forty)counseling?
Absolutely not. It is our desire to provide quality, competent counseling to anyone in need, no matter their faith. We will incorporate as much or as little spiritual guidance as you desire.
Will what I talk about be kept confidential?
By law, counselors in the state of Texas are required to maintain their client’s confidentiality at all times, with three limited exceptions:
- If the counselor deems you are in danger to yourself or others.
- If the counselor is made aware of child or elder abuse, or the likelihood of that abuse occurring.
- If the counselor is subpoenaed by the courts.
These are the only reasons confidentiality may be broken without your permission.
What is the cost?
The cost per 45-minute session is based on your family’s gross annual income.
| Gross Annual Income | Fee Per Session |
| $100,000+ | $200.00 |
| $75,000-$99,999 | $175.00 |
| $74,999 and less | $150.00 |
Will my insurance pay for it?
Maybe. If your insurance company allows you to seek mental health benefits out of network, then there is a good chance they will reimburse you whatever percentage of “normal and customary charges” they have agreed to cover, less your deductible (if any). If you are part of an HMO, they will not pay for counseling through two(forty)counseling, as we have chosen not to be on provider panels for any insurance company.
Can I use my flexible spending (or Health Savings) account?
Please see http://www.irs.gov/pub/irs-pdf/p502.pdf for detailed information on what is and what is not a qualified expense. There will be a $25 fee assessed to your account each time we are required by your insurance company to complete paperwork on your behalf.
Will you file my insurance claim for me?
No. However, we will provide you with a receipt for services that should suffice for you to file your own claim.
How many sessions will it take to deal with my particular problem?
Unfortunately, this is a question that cannot be simply answered. Many clients are able to meet once a week for 6-12 weeks and that is sufficient. Others are meeting once a week for 6-12 months or more depending on the severity of their issue. During our first meeting, we will discuss with you a treatment plan that gives an estimate of how many sessions you will require.
Why choose a Christian counselor over one who is not?
The point-of-view of a Christian counselor is quite likely to be different than that of a secular counselor. Many secular counselors view religion with skepticism at best; often they view it with disdain. At two(forty)counseling, we understand that apart from Christ, true healing can never occur. For that reason, we are always mindful of where a client is spiritually and how that will impact their current situation, and we are always seeking to integrate God’s truth into all that we say and do.
